Contact Me

Don Nelms

Farmers Insurance

  • address

    70 Tortilla Dr
    Sedona, AZ 86336

  • office hours

    9:00 am to 5:00 pm
    After Hours by Appt.
  • Phone numbers

    Office: (928) 282-6052
    Alternate: (928) 282-6052
    Fax: (928) 282-5355
  • Languages we speak

Why My Agency

Pumpkin Carving Contest!

Well Folks, "Why my Agency?" Because we live and work here in the community with you. I’m proud of the Don Nelms Agency’s 32 years of supporting our local schoolchildren and te…


Working together for a Brighter Future!

Check out this website and learn how to win $2500.00 for your classroom or create your own video and Thank a Teacher!! Thank a Teacher Everyone…

From My Desk

Why Choose Don Nelms?

Folks, are you looking for a Sedona Verde Valley, Arizona Insurance Agent? It is my great privilege and pleasure to be a part of this community. My wife Kathy and I live here and our…



Kelly MacDonald, Senior Customer Service Specialis


Kelly has been a part of the Farmers Family for more than 30 years as a customer and has the same policy that started when she was 16 years old! As a Customer Service Specialist for 23 years, Kelly is the Senior Customer Service Specialist in our office and has a tremendous knowledge of anything Farmers!

Kelly has said that her greatest satisfaction comes from helping clients out of confusing or distressing situations that can happen to any of us. Building trust and rapport is a natural instinct for her and she is often the first smile you see when you come into our office. Her problem-solving skills are a wonderful addition to her knowledge and experience. Kelly and her husband have three children. Her family loves the outdoors, sports and horses.


Kristen Lucas, Customer Service Representative


Kristen is the newest member of our Farmers Family, bringing five years of experience as a Customer Service Representative to Nelms Insurance. Kristen enjoys the fast-paced environment and “loves learning new ways to save clients premium dollars!” Kristen handles all the Personal Lines renewals at Nelms Insurance and is that “extra pair of eyes” looking over each policy as it renews. Her greatest satisfaction is finding another discount to apply for a client’s Policy!

In our Farmers Family, Kristen provides a strong support to our Customer Service Specialists and finds “Never a dull moment!” Kristen and her husband are raising a son, two dogs and a ferret named Junior.


Dorothy O’Brien, Marketing Representative


Dorothy brings 25 years of background and experience in Marketing and Business Relationships to Nelms Insurance. Her favorite part of the day is client calls. "We have the nicest, most interesting clients and I always enjoy speaking with them!" You may have had a call from Dorothy to schedule your annual Farmers Friendly Review or met her at one of Don’s special events for M.I.L.K.!


Jack Seeley, Information Technology Consultant


Jack Seeley became part of our Farmers Family because of the insurance industry’s dependency on technology. Don and Kathy felt they needed an Information Technology professional on the agency staff to keep essential hardware and software programs running smoothly.

Jack’s professional experience spans 23 years of working with individuals and small businesses that grew from his ownership of a small commuter airline. Airline owners needed to connect reservation systems in a network, so in the early 1980’s, Jack grew his experience with his own network into Jack Seeley IT Consulting Firm. Jack’s love of flying came from a family tradition of learning to fly light aircraft at the young age of nine years old. Flying single engine aircraft across both the Atlantic and the Pacific Oceans are just a few of Jack’s many distinguished accomplishments. Jack is currently serving as the Sedona Police Department’s Volunteer Coordinator.


Kathy Nelms, Agent / Owner


Kathy has more than 12 years working experience in Nursing with a variety of duties in Medical Surgical Care and Critical Care Nursing. The past 27 years have been spent with her husband and partner, Don, weathering the many changes in the Insurance Industry. With those changes, it became evident that specializing in the Health Insurance field was a necessary service to their clients. Kathy feels that despite these changes, one fact remains constant for her, “Health Care and Health Insurance can be complicated and the terminology may be mysterious to many people, so my background is a good match.

My goal is to educate my clients so that their Health Insurance decision-making process can be based on knowledge and clear concise information.” Kathy also participates in Soroptimists International, Sedona Jazz on the Rocks, Sedona Oak Creek Chamber of Commerce and most recently as Chairperson of the Sedona Village Main Street Revitalization Committee.

  • Don Nelms - <pre>Bike Rodeo 2013! Nelms Insurance, Sedona Fire District Schools! Proud Sponsor!</pre>
    Bike Rodeo 2013! Nelms Insurance, Sedona Fire District Schools! Proud Sponsor!
  • Don Nelms - <pre>Teacher Appreciation Breakfast Sedona Red Rock High School!!</pre>
    Teacher Appreciation Breakfast Sedona Red Rock High School!!
  • Don Nelms - <pre>Teacher Appreciation Breakfast Sedona Red Rock High School!</pre>
    Teacher Appreciation Breakfast Sedona Red Rock High School!
  • Don Nelms - <pre>Don fingerprinting at Public Safety Fair 2008!</pre>
    Don fingerprinting at Public Safety Fair 2008!
  • Don Nelms - <pre>Don is the Annual Bike Rodeo Sponsor!</pre>
    Don is the Annual Bike Rodeo Sponsor!
  • Don Nelms - <pre>Get ready! Wildcat Carnival W. Sedona School Pumpkin Carving Contest! Oct 26TH</pre>
    Get ready! Wildcat Carnival W. Sedona School Pumpkin Carving Contest! Oct 26TH
  • Don Nelms - <pre>Judges hard at work!</pre>
    Judges hard at work!
  • Don Nelms - <pre>Announcing the Winners!</pre>
    Announcing the Winners!
  • Don Nelms - <pre>All the winners!</pre>
    All the winners!
  • Don Nelms - Have you thanked a teacher today? Go to
    Have you thanked a teacher today? Go to


Pet Owner?

Pet Owner?

Farmers customers can protect their furry family member and save 5% with pet insurance from Pets Best.

Business Insurance

Business Insurance

At Farmers, we recognize the characteristics of your business and will work to provide unique, customized coverage at an affordable price.

Home Insurance

Home Insurance

Your home is probably one of your biggest financial investments. Before you find yourself in an emergency, let us help you find any gaps in your insurance coverage.

Farmers Identity Shield<SUP>SM</SUP>

Farmers Identity ShieldSM

With identity theft becoming more common and costly, having Farmers Identity Shield may give you some peace of mind for only pennies a day.

Auto Insurance

Auto Insurance

Farmers® has dozens of discounts that could save you hundreds of dollars on your Car Insurance.

About Me

Learn more about me

I'm honored to be a part of the Farmers Insurance Group of Companies and I am confident, my expertise can be of value to you. I have forged life long relationships with my clients, I…

why My Agency


If you’re interested in a fun career in a fast-paced work environment, please feel free to contact our agency!

Insurance Products

  • Auto

    America's finest Agents, quote and buy online, great discounts and best in class claims service.

  • Home

    Get a quote online and work with a Farmers Agent to find the right coverage for your property and unique needs.

  • Life1

    Tough questions. Simple answers. Farmers® makes it simple to understand Life insurance.

  • Business

    Farmers® offers flexible Business Insurance that reflects the unique characteristics of your business.

  • Motorcycle

    It's about the open road, leather and chrome, bugs in your teeth. When you're out riding, the last thing you want to worry about is whether you have the right insurance policy.

  • Recreational

    Farmers© is an industry leader in Specialty insurance products. We've spent the last 60 years getting to know the outdoor enthusiast.

  • Financial*

    If you're looking to safeguard a sound future, there's no better place to start than Farmers© comprehensive and customizable options.

  • Health

    Get the personal coverage you want with a health insurance plan designed for individuals.

  • Renters

    Get a quote online and work with a Farmers Agent to find the right coverage for your property and unique needs.

  • Umbrella

    Life is unpredictable. You never know what might happen. If the unexpected happens, Farmers© can help ensure you have the coverage you want to protect your family's assets.

Community Involvement

Community Partners

To better serve our local communities, Farmers works hard to partner with nearby organizations to meet the needs of our neighbors. You will find that many Farmers agents are actively involved with city councils and chambers of commerces. Read More

Giving back to the community

Farmers is committed to being the best at meeting the needs of the communities we serve. The charities and organizations that we support help promote safety, expand educational opportunities, and encourage civic participation in activities and programs that make our communities better places to live. Read More

Farmers® Community

Giving back to the community is part of the Farmers® brand. It’s the foundation on which our trust and respect securely rests. Farmers supports numerous national, regional, and local programs in the communities that we're a part of. By helping these organizations, we help our community. That's why we volunteer our time, talents, and resources and that's how Farmers continues the legacy that its founders envisioned.... Read More

Frequently Asked Questions

  • AUTO
    • What if I let someone else drive my vehicle and they get into an accident?
    • What do I do if I am in a car accident?
    • What do I do if my car breaks down?
    • Will my policy be canceled if I get into an accident?
    • Am I insured if I am driving someone else's vehicle?
    • Do I have insurance if I am renting a vehicle?
    • Will my premiums go up a lot if I get into an accident or get a speeding ticket?
  • Homeowners & renters
    • What if my home is burglarized?
    • If I add safety features to my home can I get discount2 on my insurance?
    • What happens if I have a fire in my home or my home is completely destroyed in a fire?
    • What if someone has an accident on my property or my pet bites someone?
    • What if my home is damaged in a storm?
    • What do I do if a flood has destroyed my home?
    • What if my home is wrecked in an earthquake?
    • What if I become a victim of identity theft?
    • What if a pipe bursts and water flows all over the place?
  • Life1
    • What happens to all of my assets if I die?
    • What if I lose my job?
  • Business
    • Do I need to cover my building if I rent?
    • Which policy is best for my business?
  • Motorcycle
  • Recreational Vehicles
    • Are modifications that I make to my vehicles covered?
    • What types of coverage do I need?
  • Specialty Products
    • What if my RV breaks down, do I have towing coverage?
    • What type of coverage do I need for a travel trailer?
  • Financial*
    • Which investments will give me the most money for retirement*?

Contact Me

Don Nelms Farmers Insurance profile image

Don Nelms

Farmers Insurance

(928) 282-6052

70 Tortilla Dr
Sedona, AZ 86336

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