Investing In The Success Of Farmers People

Farmers has a bold plan. Quite simply, it is to be the market leader in 2010. To get there, we are committed to excellence in serving our customers, excellence in product management, and excellence in our agency force. We are also committed to having the best talent available . . . well-trained agents, district managers, agency staff members and employees all dedicated to serving customers better than anyone else.

This commitment is at the heart of the University of Farmers, a unique learning experience, unlike any training program in the industry today. Farmers agents, agency staff, district managers and claims employees from across the country benefit from innovative adult learning techniques designed to enhance their knowledge and skills not just in the basics, but in how to meet the needs of the future.

And now, we have opened the new campus of the University of Farmers in Agoura Hills, California, comprised of training for agents, agency staff members, district managers, Claims personnel, as well as the Martin D. Feinstein Center for Professional Development . . . a resource center for all who attend the University of Farmers.

I am particularly proud of everything the University of Farmers has accomplished and of the results it has achieved by its graduates. And, I am enthusiastic about the many resources available at our new University of Farmers campus. Excellent training in an excellent facility will surely help take us to market leadership.

Paul N. Hopkins
Chief Executive Officer Farmers Group, Inc