I want to provide better customer service than you are used to.
What is customer service? Returning phone calls. Greeting you with a smile when you walk through the door. Treating you with respect. Yes, these things contribute, but customer service is much deeper than that. Customer service is making your problem MY PROBLEM, and dealing with it as if it IS MY PROBLEM!
Customer service is going to your house to help put a tarp on your roof in the middle of a storm on Saturday. Customer service is knowing you and your needs, and working with you to ensure those needs are met. Customer service is what my agency provides to every person that we come in contact with. Do you want to experience TRUE CUSTOMER SERVICE? Give me a call or better yet, drop by and say HI!
