My HARDWORKING TEAM
My team is knowledgeable and always willing to help. To learn more about the individuals that make our agency so successful, check out the member profiles below. If you have any questions regarding your insurance needs, give myself or any of my team members a call.
Alicia A. Lajoie-Commercial Marketing Manager
Alicia is licensed in insurance products and has been on our team for more than 17 years. As a previous Regional Manager for Gordon’s Jewelers, she brings 11+ years of Management and Sales experience to our agency. As my spouse, she is an integral part of the agency’s operations and cements the art of customer service.
Michelle Lajoie-Personal Assistant
Michelle is my daughter. From time to time, she assists the agency as needed with Social Networking and Electronic Data storage. She is an A student in all Honors classes and the Sophomore Class President at her school. Michelle also cheers and supports community involvement.
Earl S. Johnson_ Agency Producer
Earl comes to our Agency with over 20 years Experience in the Insurance Industry. You’ll find Earl compassionate, knowledgeable, accommodating easy to work with and customer oriented.
Jeanette Ballard, Customer Service Representative
Jeanette comes to our Agency as a Customer Service Representative with over 12 years experience with Farmers® Insurance. Having worked with some of the Top Farmers® Agents and District Managers, she brings: knowledge, attention to detail and is focused on treating service issues with a sense of urgency. “If you have Jeanette taking care of something for you, its gets done, gets don’t right and she follows up on it to completion”.
Jayson Critchfield- Agency Producer
Jayson has been in the Insurance Industry for a number of years as a Life Insurance Specialist. As an Agency Producer, Jayson will be a valuable resource for the Agency and our clients.We are excited to have Jayson on board.
Morgan Paige Bivins-Agency Producer
A true Tennessean, Morgan is a MTSU alumni. She comes to us with a strong customer friendly service background. Our clients will find her: refreshing, accommodating, and resourceful. Give her a call or send her an email. When it comes to insurance, she’s "your go to Gal". We are excited about having Morgan on board!’