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"I had originally began shopping Farmers insurance offices locally after moving here from out of town....after comparing a number of different agents on both auto and life policies, Mr. O’Brien was not only the least expensive but he was also top notch in customer service. He was able to accommodate my schedule perfectly and even came to my place of business to review my policies. Regardless, what does a personal attack on someones self esteem have to do with a business review? Seems low class to me......either way, this insurance agent is really top of the heap and his experience shows." Liget
"I would strongly recommend Matt O’Brien for all your insurance needs. He has been in the business over 15 years, and unlike most agents, he understands the policy coverages and language, which is critical when making professional recommendations that will actually protect an insured. He is the number one Farmers agent in Santa Cruz County, which can be confirmed by contacting the District Office in Aptos. His practice is successful as a direct result of his hard work, insurance expertise, and high level of commitment to his clients. I have been in the insurance industry 10+ years and send referrals to his office with great confidence. It is unfortunate that slanderous material is allowed on this site. However, I am confident that Matt’s clients will disregard the negative comments considering the low manner in which they were written." E. Perez
"By far the best staff at an insurance company I’ve ever dealt with. They communicate proactively and never miss a beat. I’ve been with them now for 6 years. I’ve shopped around to see what other companies charge from time to time. Surprisingly, I get the best rates at Farmers." Bampros
"We rolled all of our insurance into one with Matthew O’Brien and his team - works great and we’ve definitely saved. The people in his office are welcoming and very capable. They’re quick to understand and present alternatives. When they thought my auto insurance was about to run out (the check really was in the mail!), they called and were concerned. When was the last time you got that kind of service from your insurance folks?" Marsha K.