From My Desk 8/2009

A loving family tested by a terrible accident. Hear Tara Newby describe her tragic experience and how her agent helped her family prepare for the unexpected.

Ricky is a firefighter and therefore is away from his wife and baby for long periods. His Farmers' agent, Maureen Martinez, helped him create a comprehensive insurance package that included the right coverage for his most important asset: his family.

Shortly after Tom and Debra became Farmers customers, a tornado struck their home. Anne Doerrer, their personal Farmers agent, knew the neighborhood well and was able to answer their questions right away. As a result, their home was one of the first ones on the block to be rebuilt.

Will and his agent, Bart Baker, spent time discussing the steps that need to be taken in advance of a brush fire to help save Will’s home. Will’s preparation paid off. When a wildfire engulfed the surrounding foothills, his home remained safe.

Agent Ron Roark’s exceptional customer service and Commercial knowledge keep Ted with Farmers for his Business insurance needs.

When Sam Schlehuber became a Farmers' agent 10 years ago, Greg was Sam's first customer. Greg remains a customer since Sam understands his insurance needs and has continuously provided him with the best insurance solutions.

"True Stories" features Farmers customers and shows what it means to have a personal Farmers Insurance Agent who helped them to be ready. Meet Steve and Tina.