Our Values
To accomplish our mission, we commit to the following values to guide
all our decisions and behavior, with each other and with all those we
serve:
Excellence:
Strive to do our very best. Be accountable to the general public, our
members and each other for everything we do. Commit to providing the
highest-quality service with excellence and consistency everywhere we
operate.
Integrity:
Be honest and ethical in all our business activities. Treat everyone
with integrity, keeping our promises and learning from our mistakes.
Have the courage to hold fast to our professional convictions.
Teamwork:
Communicate, cooperate and collaborate freely across organizational and
territorial boundaries, and work as one team to fulfill our mission.
Trust:
Trust in our colleagues throughout the BBB system and in ourselves. Say
what we mean and mean what we say. Communicate with honesty and candor.
Respect:
Treat everyone with respect and dignity, valuing individual and cultural
differences. People are our fundamental asset. We will empower them to
develop and use their talents and capabilities to the fullest.